At Belk, we have a vision to reimagine the department store. As a Sales Associate, you will drive store sales and metrics by providing excellent customer service to each customer. Drive sales through the execution of customer-facing merchandising standards throughout the store. Ensure new receipts are merchandised in a way that aligns with our brand, appeals to our customer, and encourages her to buy. Most importantly, you will work closely on a team that cares for our customers in an environment where we thrive by winning together. Positions available on our sales team consists of Sales Associates and Guest Experience* or Guest Services* Associate roles (*select stores).

• Providing Excellent Customer Service:

• Proactive greeting and engaging customers warmly and with a smile.

• Demonstrating Initiative:

• Meet or exceed the solicitation goal for the Belk credit Rewards program.
• Meet or exceed clientele goals, where applicable.
• Understand Store Assortment (for assigned department), in addition to inventory available at other stores and on belk.com.

• Focusing on Results:

• Meet or exceed personal sales per hour goals.
• Increase units sold per transaction by recommending products to customers.
• Identify and reduce shrinkage in area.
• Work professionally and pleasantly with co-workers, customers, and managers to accomplish defined tasks.
• Maintain floor and stock areas consistent with store standards.
• Follow procedures for all systems including counts, markdowns, maintenance, and inventory control.
• Comply with policies & procedures in the associate handbook.
• Accept additional duties or sharing responsibilities as requested by Sales Team Manager.
• Assist Operations teams with all non-sell duties as assigned by Sales Team Manager.

Minimum Education & Experience:

• No education requirement.

• Experience in retail preferred

Knowledge / Skills Requirements:

• Excellent communication skills.

• Ability to use and learn industry technology preferred.

Physical Requirements:

• Ability to use computer keyboard, touchscreen monitor, handheld devices, standard telephone, and other related business equipment.

• Hand manipulation to remove sensor tags

• Ability to push/pull 100-500 pounds when moving stock carts

• Task demands vary in each department because of the different types of merchandise. Stocking requirements can involve reaching above & below shoulder level and lifting 25-50 pound boxes.